meadowood-spa-1

Meadowood Spa - Napa Valley

To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.

BRIEF:

To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.

DEVELOPMENT:

  • Remote training for the senior team to support transition to an all-suite spa program.
  • Development and delivery of all-suite brand standards
  • On-site operational training on the guest experience programme

Lovie Award Winner 2022

Working with Global hospitality brand Accor, Well Intelligence curated and delivered the Health to Wealth concept; an award winning podcast series, an entrepreneurial well tech event and a Whitepaper.

The hugely successful series helped secure high calibre guest speakers for the podcast series that was hosted by WI founder, Anni Hood. It won the coveted Lovie Award in 2022.

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