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Meadowood Spa - Napa Valley
To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.
BRIEF:
To support the development of the senior Meadowood team, establish and document the operational brand standards and train in the guest experience process.
DEVELOPMENT:
- Remote training for the senior team to support transition to an all-suite spa program.
- Development and delivery of all-suite brand standards
- On-site operational training on the guest experience programme
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